We regard it as appropriate to present only one of the many aspects covered by the report. It is the lessons learned from the Singaporean experience which we quote literally (pp. 65 - 66 of chapter 3) because even more developed European countries can learn to this day from these findings:
First, productivity is a question of paradigm shift. It is a movement, not an event. There is no finish line. Productivity mindset is an attitude with which people strive for and acquire the habit of improvement, as well as the systems and the set of practices that translate the attitude into action. [cf. the EANPC productivity memorandum, p. 25, which points to the European Productivity Agency’s definition of productivity as “a state of mind, knowing that what you do today is an improvement on yesterday, and striving to make tomorrow better still.”]
Second, productivity needs strong commitment. It needs strong commitment from higher officials, organizations, and individuals.
Third, productivity needs strong organizational structure. As the Singaporean experience suggests, the establishment of a high-level tripartite council for policy coordination and a national productivity organization as an implementation body is vitally important.
Fourth, the three stages of the Productivity Movement—awareness, action, and ownership—can be a useful reference for a country where the cultural awareness of productivity is low. Attitudinal change is achieved through the stages of awareness, understanding, conviction and action. In this regard, annual productivity campaigns are required to promote the theme of quality and productivity.
Fifth, to self-sustain the Productivity Movement, there is a need to develop a cadre of private management consultants.
Japan International Cooperation Agency (JICA); National Graduate Institute for Policy Studies (GRIPS) Development Forum 2011
Kaizen National Movement - A Study of Quality and Productivity Improvement in Asia and Africa. Tokyo: GRIPS.
This website gives access to
Chapter 1: Overview: National Movements and the Synthesis of Selected Country Experiences
Chapter 2: The Role of Private Organizations in the Introduction, Development and Diffusion of Production Management Technology in Japan
Chapter 3: Productivity Movement in Singapore
Chapter 4: Quality Control Circles in Burkina Faso: Lessons Learned and Implications for Other Developing Countries
Chapter 5: Botswana’s Productivity Movement
Appendices: Industrial Policies in Selected East Asian Countries (Mission Reports)
- Report on Singapore Mission (2010/08/29 - 2010/09/03)
- Report on South Korea Mission (2010/11/22 - 2010/11/26)
- Report on Taiwan Mission (2011/03/21 - 2011/03/25)